The family of a South Florida woman is demanding answers from a funeral home after they accused the company of losing their grandmother’s body then allegedly tried to trick her loved ones by displaying a stranger in her casket instead.

WSVN reports, the grieving family members of Norma Newman said they were mourning the elderly woman at a wake held at the Roy Mizell & Kurtz Funeral Home in Fort Lauderdale Saturday night when they noticed it wasn’t Newman’s body lying in the casket.


Her sister, Cuinthia Webber, told the station:

“I went up to view her body. I said ‘No, this is not my sister. This is somebody we did not know.’ We did not know the person that was lying in the casket.”

They said numerous physical features didn’t seem to line up, and Newman’s niece Suzette Walsh pointed out the obvious missing characteristic, her aunt’s missing mole.


Walsh said:

“We asked her about the mole on our aunt’s face. They said that they covered it up with makeup. There was no mole there. Makeup couldn’t cover it because it’s kind of protruding out of her face.”

Then Newman’s granddaughter, Camisha Stewart, noticed the person in the open casket had five toes and her grandmother only had four on one foot. She said:

“They said she has all five of her toes. That lady is not my grandmother.”

The family is convinced that the funeral home displayed the wrong body and tried to cover it up. Webber said:

“They admit that this was not the person that was supposed to be in the casket.”

WSVN reached out to Roy Mizell & Kurtz Funeral Home for comment but they declined to comment.

Newman’s family said they spoke with the company’s funeral director, but they allegedly had no answers.

The family said they’re now suffering a double loss because they can’t locate their loved one’s body.


Marcia Durrant-Aris, Newman’s niece, tearfully said:

“At this point, we don’t know where my aunt’s body is. We don’t know. We all came in here to mourn the loss of my aunt, and this is what we get, and nobody is taking ownership. We don’t know — many questions, unanswered questions. That’s not right.”

WPMI reports, an Alabama family just won a $12 million lawsuit from a funeral home that lost a mother’s remains.

According to one legal site, Newman’s family may be entitled to compensation for negligence if Roy Mizell & Kurtz Funeral Home cannot find Newman’s body.

Family members will continue to investigate situation “cause they don’t honestly know where she’s at,” said Stewart.

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About the author

Tiffani is a writer for Dearly. She is from New York City. Prior to working for Dearly she covered fashion news and managed social media for various digital media outlets.

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5 Replies to “Family Accuses Funeral Home of Losing Grandma’s Body After They Find a Stranger in Her Casket Instead”

  • Michael Bankston 2 years ago

    The family is already going through a hard time with their loved one gone; this incident is making thier loss worse.

  • Mary 2 years ago

    Why would the funeral home lie about who was in the casket??? That is really lame! My heart goes out to the family who now have to wonder what happened to their loved one’s body, in addition to mourning her loss.

  • Anonymous 2 years ago

    This is horrific and I would be on the news telling my story and shutting that funeral home down until an investigation is done. I recall when I was 14 and my beloved Aunt Helen died from cancer and someone stole her beautiful human hair wig at the funeral home and switched it with a hideous looking different color, length and style. When confronted they admitted restyling and cutting it. It was not even close to her human hair wig that all the family had put money together to buy her when she went through chemotherapy. Today that funeral home is thriving run by the children of the previous owners. I wish I had been older I would have called the police myself and reported them stealing.

  • David 2 years ago

    I had an uncle, on my mothers side. who died. When my aunt went to the funeral home to view his body the body in the coffin was not her husband, He had been buried the day before during another mans funeral. This happen about 20 to 25 years ago in Birmingham Alabama. I never found out if she sued the funeral home, but I do know the first family had to endure a second funeral and my aunt was devastated over their mix up with my uncle.

    • Anonymous 2 years ago

      I am so sorry that your aunt and that other family had to endure that. That’s horrible and disgraceful. I can’t even imagine!

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