Amanda Riggan could have finished up her route and gone home. But something called her to go back to a house she’d left earlier that day.
As Fox News reports, Riggan is a FedEx driver in South Carolina. Last week, Riggan was doing her deliveries when she ran into a customer checking the mail.
Riggan and the woman made small talk as they walked toward the house. The woman asked about Riggan’s holiday and Riggan followed up with a similar question.
The woman’s answer was heartbreaking. It had been a difficult holiday for her because her husband is battling cancer.
In a video Riggan made from her truck later that day and posted to Facebook, she explained that she continued making small talk, trying to steer the conversation away from the subject of cancer. Then she got in her truck and drove away.
Game changer. Please watch. #fedex #fedexground
Posted by Amanda Riggan on Thursday, January 3, 2019
As Riggan explained, she had every reason to forget the woman and keep driving: “You know, with this kind of job, we’re on a tight schedule. The quicker you do it, the better — the quicker you get home.”
But her mind kept coming back to the woman she’d met.
“I drove off, my heart’s pounding. I do probably 20 more stops, and I have to go back,” Riggan explained. “I stopped what I was doing. I went back to that neighborhood and rang her doorbell […] and when she came down the stairs she had tears in eyes. When she saw it was me, she smiled.”
Then Riggan explained to the woman why she was back:
“I said, ‘Ma’am, can I pray with you?’ and she just broke down. She came out on the front porch and squeezed me so tight, this lady I’ve never met. She held my hand so tight. And I prayed for her and her family — and for her husband.”
Riggan explained that she felt that she was called to go back and offer comfort to the stranger she’d met on her route:
“I pray every day for the Lord to use me. But when you feel that call and that tug on your heartstrings, do you move your feet? Do you move?”
Riggan had a lot more stops to make that day, and she could have chosen to ignore the urge to return to the troubled woman she’d met. Instead, she decided to answer the prompting in her heart.
Later, Riggan called it the “most genuine” hug she’d ever had. She said that going back to hug the woman and pray with her “made me sad, but it made my day. This lady was just so alone.”
That’s why she pulled her truck over to the side of the road and made the video. Riggan wanted to tell others, “When you feel those tugs on your heartstrings and you feel like you need to do this, stop and do it.”
It’s a message that has resonated with many. Riggan’s video has millions of views and thousands of shares. Over and over in the comments, people talk about how her example is an inspiration.
In addition to her full-time job, Riggan is the founder of Hungry Heroes, an organization that feeds first responders and veterans.
She concluded: “If you’re praying for the Lord to help and to use you in people’s situations, when he is giving you a chance, do it. If not, you’re going to continue to think about it and regret it.”